Cisco AI Assistant for Webex - Tomorrow's Innovations, Available Today
This blog describes the features and benefits of the Cisco AI Assistant for Webex for in-person and remote meetings.
What is the Cisco AI Assistant for Webex?
The Cisco AI Assistant for Webex is a suite of AI-powered features designed to enhance collaboration in a hybrid work environment. It includes tools like AI-powered Meeting Summaries and Vidcast Summaries, which help users catch up on missed meetings or video messages efficiently. The assistant also offers features such as Space Summaries and Message Rewrite, allowing users to rephrase messages and adjust their tone, making communication more effective.
How does AI improve hybrid work experiences?
AI is essential for delivering rich experiences in a hybrid work model. It helps bridge the gap between in-person and remote users by providing tools that improve productivity and collaboration. Features like AI-powered Meeting Summaries save time for users catching up on discussions, while enhancements in messaging streamline communication, ensuring that all team members, regardless of location, can engage effectively.
What are the upcoming features for Webex Contact Center?
The Webex Contact Center is set to introduce several new features aimed at improving customer experience. These include AI capabilities that prevent customers from waiting or repeating themselves, automatic customer satisfaction scoring, and agent wellness solutions that detect burnout and provide real-time coaching. Additionally, the Webex Customer Experience Essentials will offer agent-like functionality to employees outside traditional contact centers, enhancing accessibility and support across various roles.
Cisco AI Assistant for Webex - Tomorrow's Innovations, Available Today
published by Clear Technologies
Clear Technologies is a Value Added Reseller in Addison, TX and we have been in business for over 27 years. We primarily focus on all bare metal in the Data Center and we have extensive knowledge in software and services also. We have some industry experts in all things IBM which falls right in line with the Red Hat portfolio. We have life long employees and clients and it is all built on a basis of taking care of the customer by all means possible. A quote from our COO, Phil Godwin, “The rapid development of new technology and information has impacted many solution providers and their customers. At Clear Technologies, we think of transformation as a constant, instead of, as a destination. We invest in our clients by seeking to understand their problems not only for today, but also tomorrow. Being recognized in the top 500 solution providers is validation of our client first approach.”
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